Shelter Manager – DV/SA Advocate
Reports to: Executive Director
FLSA Status: Full-time, non-exempt
Work hours: 40 hours per week, flexibility required
Travel Expectations: Some travel, including the possibility of minimal overnight, required
Summary
Provide support to and advance the mission, programs, and services of the Clinton County Women’s Center, Inc., d/b/a Roads to Peace (CCWC-RTP) through the delivery of high-quality advocacy and support to all clients and management of the shelter, while maintaining strict confidentiality standards.
Essential Responsibilities
1. Oversee building maintenance for compliance and safety purposes.
2. Arrange for A/C and heating units to be cleaned two times per year.
3. Serve on Building Committee and ensure committee is aware of shelter needs for maintenance.
4. Oversee emergency operational procedures and ensure all staff understands emergency procedures, as well as main shut off of utilities and COOP Plan.
5. Orient new residents to shelter life.
6. Facilitate process by which clients exit the shelter, including checking rooms for readiness for the person and conducting exit interviews (when possible).
7. Ensure the shelter is properly secured by facilitating appropriate use of the security system and safety protocols by all staff and residents.
8. Plan and oversee at least one resident meeting a week.
9. Ensure the overall appearance of the common areas and external appearance of the shelter are welcoming and safe (e.g., make sure the hallways are clear, the trash is removed, and arrange for lawn mowing and snow clearing).
10. Oversee organizing and storing donations, including facilitating their storage at the storage unit, and sending thank you notes to those donors as needed.
11. Order food through USDA, KFC Harvest Program and grocery shops for shelter food needs.
12. Keep resident calendar and meals calendar up to date using Google Drive as back up for client count.
13. Ensure food inventory within the shelter is kept up to date
14. Coordinate maintenance and inspection of vehicles.
15. Maintain equipment inventory.
16. Work with other staff to ensure children in shelter are monitored during adult support groups.
17. Ensure monthly fire drills are completed.
Additional Responsibilities
- Maintain strict confidentiality standards.
- Serve as an advocate for the needs of individuals impacted by domestic violence and sexual assault.
- Provide crisis intervention, supportive counseling, follow-up services and transportation to all victims as needed/requested, including court and hospital transportation, accompaniment, and advocacy.
- Be registered and approved on the Protection from Abuse Database (PFAD) and assist with filling out forms, filing online, and follow-through by helping clients file Protection From Abuse and Sexual Violence Protection Orders and Victim Witness information and advocacy.
- Attend case management and staff meetings as required.
- Document service efforts and time in ETO and Paytime.
- Assist with monthly, quarterly, and annual program reporting for grants as needed by providing relevant statistics and anecdotes, including shelter meal data for clients and any shelter-related Point in Time reporting.
- Complete and remain current in all trainings, relevant to essential responsibilities and expectations, required by the CCWC-RTP funding agencies
- Participate in relevant task forces, committees, and meetings, including PCADV Caucuses, as eligible and desired
- Perform other duties, as required by the Executive Director
- Serve as back-up to on-call personnel
Qualifications
- Bachelor’s Degree in relevant field, or an equivalent combination of education and experience
- Working knowledge of general computer operations, including Microsoft Office Suite and Google Suite
- Valid PA Driver’s License, use of personal vehicle, proof of auto insurance, and registration required
- Ability to travel as position requires
- Act 33 and Act 34 Child Abuse and Criminal History Clearances and Act 114 Federal Criminal History Background Check (Fingerprint)
Standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements for listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to support individuals with disabilities to perform essential functions.
- Prolonged sitting, stooping, reaching overhead, lifting up to 30 pounds, ability to climb stairs
- Ability to distinguish letters and symbols, corrected vision, and hearing to normal range
- May require working under stressful conditions and working irregular hours (i.e. evenings)
- May require exposure to communicable diseases, bodily fluids, and volatile interactions
- Safety equipment and procedures are available and mandated
Pay: $15.25 per hour
Standard hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Lock Haven, PA 17745 (Required)
Work Location: In person